Client-requested rescheduling is available once only. To reschedule, cancel at least 48 hours before the original session: the full amount paid remains available as a one-time credit, valid for 1 month and usable for the same service. Once that credit is used, the replacement session cannot be rescheduled again; if it is cancelled, no new credit or refund will be issued. Cancellations made less than 48 hours before the session and no-shows are not eligible for credit or refund.